Our postal address is:
325 New Hartford Road, Barkhamsted, Connecticut USA, Zip Code:06063
We can be reached through any contact form in the on-line store or the main web site.
Our policy demands that we provide a secure shopping environment. We appreciate your business and we respect and guard your privacy. In order to complete your order or to satisfy your request for information, you will be asked to provide certain personal information. Safeguards are in place to ensure the security and privacy of your information. The safeguards are detailed below.
"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. Our cookies do not contain any personal identification information, but they do enable us to provide features such as welcoming you back to our site using your name and storing items in your shopping cart between visits. Most Web browsers automatically accept cookies, but you can usually change your browser to prevent that. Even without a cookie, you can still use most of the features in our store, including placing items in your shopping cart and purchasing them.
Secure Web Site Browsing
In order to be sure that information transferred between your browser and our server is secure, it is important to be aware of the security information available to you through your browser.
Once you enter the Checkout process (when you're ready to purchase the items you have put into your Shopping Cart), your connection to our server becomes secure. To confirm this, look at the bottom of your browser window. If you see an unbroken key or a closed lock (depending upon your browser) you can be sure that your information is secure.
You can also ensure security by checking the URL line of your browser. When you enter the secure area of our site, the first characters of the site address will change from "http" to "https".
Data Collection In A Secure Environment
In several areas of our site, we ask you to provide information by filling out and submitting an online form. These areas include...
1) Checkout, where we ask for name, address, e-mail, credit card and other information needed to complete your order;
2) Other forms, where we ask for your e-mail address and other information as needed.
We aggregate statistics about our online sales, traffic patterns, and related site information to reputable third-party vendors like Google. We may share these with related third parties, but these general statistics never include any information about you (or anyone else) personally.
By purchasing online, you may receive periodic mailings from us with information on new products and services or upcoming events. Again, you can unsubscribe from these at any time.
We record IP addresses as a demographic part of our aggregate statistics (mentioned above). But we do not link this to your shopper information with the following exception: when you place an order using our online checkout process, we may correlate your IP address with your order in cases of fraudulent credit card use. In the case of a suspected fraudulent order, we may share this with the financial institution that issued the credit card with which an order was placed. We may also share this IP information with law enforcement authorities, if we determine use of the credit card was fraudulent. We also use IP addresses to help diagnose problems with our server computers, and to administer our Web site. Your IP address is used to help identify your browser and your shopping cart, but we do not know that "you" are "you."